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Manage the whole experience, not just the visit
AI Xm is experience management for local business. It takes care of every customer visit from start to finish, so each one feels considered and nothing slips through.
Experience management, end to end
A visit is more than a booking. It is the reminder that lands on time, the easy arrival, the quick answer mid-visit, and the follow-up that earns the next one.
Experience management is the practice of running all of those moments as one connected whole. AI Xm does that work for you, and keeps every touch tied to a single customer.
Before, during, and after
Experience management spans the full arc of a visit. AI Xm works across all three phases, with one customer profile threading through every one.
Set up the visit
Lock in the booking and keep it. Confirmations and smart reminders mean customers arrive ready.
Smooth the moment
Make arrival effortless. Guests check themselves in and get instant answers, with no waiting on staff.
Keep it going
Hold the relationship warm. Automatic follow-ups turn one visit into the next.
Six ways it manages the experience
Auto Confirmations
The moment a booking is made, a clean confirmation goes out. No manual messages, no double bookings.
Learn more BeforeSmart Reminders
Timely reminders go out ahead of each appointment, tuned to cut no-shows and make rescheduling easy.
Learn more DuringSelf Check-In
Guests check themselves in on arrival, so the front desk stays free and the visit starts on time.
Learn more DuringLive Chat
Instant answers mid-visit. Customers get help over chat without waiting for staff to be free.
Learn more AfterAuto Follow-Ups
After every visit, follow-ups go out on their own. A thank you, a rebooking nudge, or a review ask.
Learn more Every phaseUnified Profile
Every visit and message tied to one customer, so each interaction builds on the one before it.
Learn moreLess busywork, better visits
Fewer no-shows
Confirmations and reminders keep the calendar full.
A lighter front desk
Self check-in and live chat carry the routine load.
More repeat visits
Automatic follow-ups bring customers back.
One source of truth
Every visit lives in a single customer profile.
See it manage a full visit
Watch experience management run end to end, before, during, and after, on a quick walkthrough with our team.
Book a Demo